--- title: Quick Commerce description: "[QCommerce](https://store.wpexperts.io/products/quick-commerce/) plugin provides a powerful solution for order tracking, offering both **automated** and manual options for administrators to manage orders effectively. ## Installation 1. **Download **the .zip file. 2. Go to **WordPress Admin Dashboard**> **Plugins** > **Upload Plugin **> **Choose File**. 3. **Install Now** and **Activate Plugin**. ## Features - Real Time…" url: "https://store.wpexperts.io/docs/quick-commerce/" updated: "2025-08-26" category: Quick Commerce --- # Quick Commerce [QCommerce](https://store.wpexperts.io/products/quick-commerce/) plugin provides a powerful solution for order tracking, offering both **automated** and manual options for administrators to manage orders effectively. ## Installation 1. **Download **the .zip file. 2. Go to **WordPress Admin Dashboard**> **Plugins** > **Upload Plugin **> **Choose File**. 3. **Install Now** and **Activate Plugin**. ## Features - Real Time Ordering - Custom User Role - Custom Payment Status - Custom Order Status - Custom Email - Contact Person - Block - Feedback form - Block - QCommerce - Block ### Custom User Role - This feature enables admins to create and manage custom user roles with unique names, slugs, and descriptions. - To add custom user roles, navigate to the **WordPress Admin Dashboard **> **WooCommerce **> **Quick Commerce **> **Custom User Role**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/image45.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/image45.png) - For the first role, click the **Add Your First Custom User Role** button or the **Add New** button from the top navigation bar. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/image58.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/image58.png) - An **Add New User Role** pop-up will appear. Add a **name** to the user role, enter a **slug**, add a **description** if needed, then click the **Save** button. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-2.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-2.png) **PLEASE NOTE: **If the **slug **is not created manually, the system automatically generates it based on the title. - The custom user role will be created and listed on the **Custom User Role List** page. Each role in the list will display its **name**, **description**, **slug**, and **count,** i.e., the number of users assigned to that particular role. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-70.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-70.png) ### Custom Payment Status - This feature enables admins to create and assign custom payment statuses that accurately reflect in real-time ordering. - To add a custom payment status, navigate to the **WordPress Admin Dashboard **> **WooCommerce **> **Quick Commerce **> **Custom Payment Status**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-86.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-86.png) - For the first payment status, click the **Add Your First Custom Payment Status** button or the **Add** **New** button from the top navigation bar. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-24.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-24.png) - An Add New **Payment Status** pop-up will appear. Add a **name** to the user role, enter a **slug**, and add a **description** if needed. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-75.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-75.png) **PLEASE NOTE: **If the **slug **is not created manually, the system automatically generates it based on the title. - The admin can set the **Payment Status Background Color **and the **Payment Status Text Color**.** **Then** **click the **save** button. This will appear on the **Real-Time Ordering **page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/image22.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/image22.png) - The payment status will be created and listed on the **Custom Payment Status List** page. Each status in the list will display its **name**, **description**, **slug**, and **Preview**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-30.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-30.png) ### Custom Order Status - The feature allows the admin to override the **default **or create **custom order statuses** with configuration for priority, next status, and ETA. - To add a custom order status, navigate to **WordPress Admin Dashboard **> **WooCommerce **> **Quick Commerce **> **Custom Order Status**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-21.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-21.png) - The **Custom Order Status list** page will appear. Click the **Add New** button from the top navigation bar to add your first custom order status. ![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-72.png) - The **Add New Order Status **screen will appear. Enter a **title **for the custom order status. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-56.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-56.png) - Choose the **Order Status Type** from the Order Status Settings meta box dropdown. - Options include **Default** or **Custom**. If **Default** is selected, the admin can override an existing WooCommerce order status and apply a custom status. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_16.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_16.png) - After choosing the **Default** type, select the order status to override from the **Select Order Status** dropdown. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-10.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-10.png) - If **Custom** is selected, the admin can create and add a new custom order status independently. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_5.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_5.png) **NOTE:** For now, this flow demonstrates the process for the **Default Order Status** type. - Select the **Order Next Status**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-26.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-26.png) - Choose the **Order Status Background Color** using the color picker and set the **Order Status Text Color**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-32.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-32.png) - Select an **Order Status Icon **from the dropdown list. Two options are available: **WP DashIcons **or **Custom**. The admin can choose from the provided **WP** **DashIcons **or upload a custom icon. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-55.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-55.png) - Enter a **Custom Message** to be displayed for this order status. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_41.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_41.png) - In the **Order Estimated Time Interval** metabox, enable **Auto Update Time** to have the status automatically update. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_12.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_12.png) - Set the **Estimated Time Interval** (Minutes/Hours/Days) after which the order will be updated. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-85.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-85.png) - Define the **Threshold Time,** if needed. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-51.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-51.png) - In the **Order Payment Status** metabox, enable the **Auto Update Payment Status** option. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-82.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-82.png) - Select the **Payment Status**, which should be automatically assigned when this order status is applied. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-33.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-33.png) - In the **Assign User** meta box, enable the **Auto Update User** toggle to assign a user automatically. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-54.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-54.png) - Select the **User** from the dropdown who will be assigned to this order status.  [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-20.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-20.png) - Enable the **Enable Order Status** option on the right sidebar to activate the status upon publishing. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-74.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-74.png) - Set the **Priority** value to define the order of appearance for this status. A value of 0 or 1 indicates the highest priority. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-52.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-52.png) - The admin can upload an image for the order status using the **Set Order Status Image **option. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-7.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-7.png) - Once all the fields are filled, click the **Publish** button to create and activate the custom order status. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_61.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_61.png) - A **Custom type Order Status** is added with the same settings as elaborated. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_81.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_81.png) - The order status will be created and listed on the **Custom Order Status List** page. Each status in the list will display the following columns: **Title**, **Status Type**, **Status Replaced By**, **Next Order  Status**, **Order ETA**, **Order Payment Status**, **Contact Person**, **Priority**, **Enable/Disable**, and **Date**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-80.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-80.png) - The admin can **show/hide** the columns as per requirement using the option available on the **Custom Order Status** List page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_38.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_38.png) ### Real Time Ordering - **Real-time Ordering** displays live order data with columns for Order ID, Customer Name, Payment Status, ETA, and Contact Person information. - To view the Real-Time Ordering status, go to the **WordPress Admin Dashboard** > **WooCommerce** > **Quick Commerce** > **Real-Time Ordering.** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-88.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW-88.png) - When a customer places an order, it will be displayed live on this page with the following columns and features: - **Orders**: Displays the unique Order ID for each placed order. - **Customer Name:** Shows the name of the customer who placed the order. - **Contact Person**: The person responsible for delivering or handling the order can be assigned manually or automatically via custom order status. - **Contact Person Number**: Displays the phone number of the assigned contact person. - **Payment Status**: Indicates the payment status based on the method used; it can be set manually or via custom order status settings. - **Tipping**: Shows any tip amount entered by the customer for the order. - **ETA:** Estimated Time of Arrival for the order. It can be set manually or automatically, and a threshold time is defined in the custom order status. - **Order Status**: Displays the current order status (custom or default); it can be updated manually or driven by automation rules. - **Order Total**: Shows the total value of the customer's order. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_9.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QFW_9.png) **Note:** When the admin hovers over an order and clicks it, they will be redirected to the respective **WooCommerce Order Details Page** for that specific order. - The admin can **show/hide** the columns as per requirement using the option available on the **Real Time Ordering **page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QCF-35.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QCF-35.png) ### Real Time Ordering - Block - The admin can use the **Order Tracking** block to display **Order Tracking** for the customer on any page. - Navigate to **WordPress Admin Dashboard > Pages > Add New / Edit Page**. - Click the **+ **button inside the editor, search for **Order Tracking**, and select the **Order Tracking **block. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-77.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-77.png) - The block will be added to the page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-8.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-8.png) - This block is adjustable and can be adjusted according to the admin's requirements. Once you've done so, **publish **or **save **the page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_76.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_76.png) #### Front End Impact - **Log in** to your account. - Place an order. A **Track Your Order** button will appear on the **Thank You **page. Click on this button to be redirected to the **Order Tracking Page** set by the administrator. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-17.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-17.png) **PLEASE NOTE: **Customers can also track their orders by navigating to **My Account Page **> **Orders **> **Track My Order**. - The **Order Tracking Page** contains the full **order details**, including the assigned **contact person** and **rider information**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-25.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-25.png) - The customer can contact the rider by using the **Contact Rider** button. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_31.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_31.png) - The user will be redirected to the available **Contact Rider Application** page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-4.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-4.png) ### Custom Emails - This feature provides predefined and customizable email templates for the admin, customer, and contact person with Quick Commerce tags. - Go to **WordPress Admin Dashboard** > **WooCommerce** > **Quick Commerce** > **Custom Email**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF1.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF1.png) - Three default email templates are available: - **New Order Email for Admin: **Sends a notification to the admin when a new order is placed. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-43.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-43.png) - **New Order Email for Customer: **Sends the customer a confirmation email with order details. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-62.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-62.png) - **Order Email for Contact Person: **Based on the selected order status, this email sends the order information to the assigned contact person. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-40.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-40.png) - Click on any email template to **expand** it. The admin can **change the name** and** subject** of the email. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-43-1.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-43-1.png) - The body of the email can be **customized using Quick Commerce tags**. Available **Quick Commerce tags** include: - **Order ID** - A unique identifier is assigned to each order. - **Customer Name** - Name of the customer who placed the order. - **Contact Person Name** - The assigned contact person handles the order. - **Contact Person Number** - Phone number of the assigned contact person. - **Payment Status -** Indicates the current payment status of the order (e.g., Paid, Pending). - **Tipping **- The customer gives the tip amount to the contact person. - **ETA **- Estimated time for the order to be delivered to the customer. - **Cart Items **- List of products included in the customer's order. - **Order Status** - Current progress stage of the order (e.g., Processing, Completed). - **Order Total **- Total amount charged for the order. - **QCommerce URL** - links to the order tracking page - **Date **- Date when the order was placed. - **Customer Details** - Contact information and customer address. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-47.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-47.png) - The admin can **enable or disable** each email using the **Update Settings** option. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-53.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-53.png) - The admin can **send a test email** to preview the format. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/image66.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/image66.png) - For the **Order Email to the Contact Person**, the admin must select the specific **order status **upon which the email will be triggered and sent to the contact person. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-63.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-63.png) - If needed, the admin can add more email templates by clicking the **Add New** button. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-84.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-84.png) #### Front End Impact - **New Order Email for Admin** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-90.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-90.png) - **New Order Email for Customer** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-73.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-73.png) - **Order Email for the Contact Person** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-28.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-28.png) ## Settings - Go to **WordPress Admin Dashboard > WooCommerce > Quick Commerce > Custom Email**. - There are three settings metaboxes: - **Admin Notification** - **Order Tracking** - **Tipping** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF18.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF18.png) ### Admin Notification - Click on the **Admin Notification** box to expand the settings. **Enable **the notification option to notify the admin when a new order is placed. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-87.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-87.png) - Select an alert sound using the **Alert Sound** dropdown. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-15.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-15.png) - Use the **Play** button to preview the selected sound. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-67.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-67.png) - The admin can also upload a custom alert sound from their local system using the **Upload Sound **option. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-23.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-23.png) ### Order Tracking - In the **Order Tracking** metabox, select the **Order Tracking Page** from the dropdown list. An order tracking block will be added to the page. When the user clicks on the **Track my order** on the **thank you** page, it will redirect to the page selected here. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-79.png)](https://store.wpexperts.io/?attachment_id=142706) - Update the **Order Tracking Button Label** to customize the text shown on the button on the **Thank you** page. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-57.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-57.png) - Select the **Order Configuration** option from the available three choices: - **Next Order Status** – the order status will change according to the next status set in Custom Order Status. - **Priority** – the status will follow the priority level defined in **Custom Order Status.** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-19.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-19.png) - **Block Sorting: **The status will proceed based on the sorting order configured by the admin in the **Order Tracking block.** [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-59.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-59.png) - **For Block Sorting:** When the admin places the **Order Tracking** block on a page, they can arrange the sequence of order statuses as desired. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-83.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-83.png) ### Tipping Settings - Enable the tipping feature by toggling on the **Enable Tipping** option. This will add a tipping field on both the **Cart** and **Checkout** pages, allowing customers to leave a tip. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-49.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-49.png) - Choose the **Tip Type** from the dropdown – options include **Forced** or **Optional** tipping. - **Forced Tipping:** Tipping is mandatory, and a fixed amount is automatically added to the order during checkout. - **Optional Tipping:** Customers can add a tip based on their preference during checkout. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-46.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-46.png) - When Forced Tipping is selected, add a **label** to be displayed during the tipping process, select the **contact person role** for receiving the tip, and set the **tip amount**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_11.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_11.png) - You can also add multiple **Tipping Levels** if needed. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-14.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-14.png) - When **Optional Tipping** is selected, add a **Tipping Label** and simply choose the **Contact Person Role** to whom the optional tip will be assigned. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-29.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-29.png) - The tipping option will appear on the **Cart **and **Checkout **page. This is **forced** typing, in which the user has to pay the defined tip. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-50.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-50.png) - This is the **optional tipping, **which allows users to add a tip. Add a tip in the **Leave a Tip **field and click on **Apply**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-34.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-34.png) - The Tip will be added to the **Cart Total **and **Checkout **Page. The user can remove the Tip using the **Remove Tip**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-6.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-6.png) ## Feedback - The admin can use the **Feedback **block to enable customers to provide feedback to the Contact Profile upon completing an order on any page. - Navigate to **WooCommerce **> **Pages **> **Add New Page **/ **Edit Page**. - Click on the **“+” block inserter**, search for **Feedback Form**, and click on it to add the block. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-71.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-71.png) - The **Feedback block** will be added to the page. The admin can select the** contact person** for whom the feedback form will be active. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_91.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_91.png) - Once enabled, a **feedback template **containing icons and a review field will appear. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-78.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-78.png) - The admin can hide the **icons or **the** review field** based on requirements. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-48.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-48.png) - Click **Save or Update** the page to apply the changes. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_27.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_27.png) ### Front End Impact - Log in to your account. - Go to the **My Account** page and click on **Orders**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-68.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-68.png) - A **Feedback **button will appear once the admin or contact person marks the order as **completed**. Click on the **Feedback** button. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-36.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-36.png) - The **Feedback form** will appear. Select an **icon** to indicate your **satisfaction level**, a**dd a** **review** for the contact person, and click on the Submit** Now **button. Your feedback will be submitted. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-89.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-89.png) **Note:** The contact person can view this feedback in their contact profile. ## Contact Profile - The Contact Profile block allows the contact person to manage their account, including viewing tips earnings, customer reviews, order history, and updating profile details. - Navigate to **WooCommerce **> **Pages **> **Add New Page **/ **Edit Page**. - Click on the **“+” block inserter**, search for **Feedback Form**, and click on it to add the block. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-69.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-69.png) - The **Contact Profile **will be added to the page. Click on the **Save **button to apply changes. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-39.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-39.png) ### Front End Impact - Log in to your account. - Go to the** Contact Profile** page. The Contact profile details will appear. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-03.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-03.png) - The Contact Profile has four tabs: **Profile**, **Orders**, **Earnings**, and **Reviews**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-42.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-42.png) - In the **Profile** tab, the contact person can edit their details. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-37.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-37.png) - The fields will become editable, and the contact person can update the information. Similarly, the Contact person can update the **address details** and **Vehicle details**. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_65.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_65.png) - In the **Orders** tab, they can view the complete list and details of orders assigned to them. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_13.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_13.png) - The **Earnings** tab shows the contact person's total earnings, which are based on the tips received from completed orders. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-44.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-44.png) - The Earnings data can be filtered using the **date range** filter. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-64.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF-64.png) - In the **Reviews** tab, they can view customer ratings and feedback shared through the feedback form. [![](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_60.png)](https://store.wpexperts.io/wp-content/uploads/2025/08/QAF_60.png)