---
title: "Store Credits & Gift Cards"
description: "## Features - Gift cards - Gift cards as refunds. - Gift cards as store credits. - Gift card templates. - Store credit as products. - Store credit as a coupon. - Store credits as refunds. - Store credit and…"
url: "https://store.wpexperts.io/docs/store-credits-gift-cards/"
updated: "2025-02-24"
category: "Store Credits & Gift Cards"
---

# Store Credits & Gift Cards

## Features

- Gift cards
- Gift cards as refunds.
- Gift cards as store credits.
- Gift card templates.
- Store credit as products.
- Store credit as a coupon.
- Store credits as refunds.
- Store credit and gift cards log.

## Installation

- **Download **the .zip file from your [WooCommerce account](https://www.google.com/url?q=https://woo.com/my-account/downloads/&sa=D&source=editors&ust=1731653394111128&usg=AOvVaw3vrs09tRNTbphfN3h1tAQg).
- Go to **WordPress AdminDashboard **> **Plugins** > **Upload Plugin **> **Choose File**.
- **Install Now** and **Activate Plugin**.
- Getting Started

## Gift Card

Gift cards are sold as products. Customers can either keep them for personal use or buy them for others. These gift cards can be redeemed for purchases on the checkout or cart page. Additionally, admins can issue refunds in gift cards, which can function as store credits and be added to the balance if the admin permits.

### Adding a New Gift Card

- Go to **WordPress Admin Dashboard **> **Products **> **Add New.**

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image1-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image1-3.png)

- Add a **Name** and **Product description** as needed.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image32-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image32-3.png)

- Set a **Regular price** for the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image18-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image18-3.png)

- Select **Product Type** as **Store Credits and Gift Cards** in the **Product Data** section.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image84-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image84-2.png)

- A new **Store Credits and Gift Card** tab will appear.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image10-11.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image10-11.png)

- Navigate to the **Store Credit and Gift Card **tab. Choose a **Gift Card** from the **Credit Type** option.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image31-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image31-3.png)

- In the **Gift Card Settings**, the admin can have these options:
- Set **Present amounts** for the Gift Card. Use “|” to separate the amount. For example: 10|20|30|40."

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image17-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image17-4.png)

- Enable users to **buy **a gift card for **someone **else, click on the **Send to Someone** checkbox. This will allow the user to buy a gift card for someone else.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image56-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image56-1.png)

- Add a **title **to a gift card to send to someone.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image28-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image28-1.png)

- Allow the use of **Coupons** when purchasing Gift Cards. This will allow the user to buy a Gift Card using Coupons.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image39-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image39-1.png)

- Set an **Expiration date** for the gift card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image71-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image71-2.png)

**PLEASE NOTE: The Gift Card will expire after the number of Days/Weeks/Months/Years set by the admin, starting from the date of activation by the user.**

- Add **Templates** for the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image23-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image23-3.png)

- The admin can add multiple **Templates **for the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image69.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image69.png)

**PLEASE NOTE: The supported template formats are .png, .jpg, and .jpeg.**

- Allow users to **schedule a date** for sending the gift card. This option allows the user to set a specific date on which the Gift Card will be sent to the designated recipient.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image30-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image30-1.png)

- Enable users to **add **the Gift Card amount to their **Store Credit**. The user can use the Gift Card amount as Store credit.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image21-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image21-3.png)

- Click on the **Publish **button to save the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image70-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image70-2.png)

#### Front End Impact

- Login to your account.
- Go to the **Shop **page. The Gift card will be displayed as a product.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image11-5.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image11-5.png)

- Go to the Gift Card **Single product **page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image33-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image33-3.png)

- The user can choose the gift card amount from the **preset **options or purchase it at its **regular price**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image22-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image22-3.png)

- Choose a **template **for the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image88-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image88-3.png)

- Enable the **Send to Someone** option if the user wants to send the gift card to someone else.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image40-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image40-3.png)

**PLEASE NOTE: If the user is buying the gift card for themselves, click on the Add to Cart button to proceed to the Cart and Checkout pages and directly purchase the gift card.**

- Enter the recipient's email in the **Send to** field and add a personalized message. The user can use the date picker to select a **date **to schedule the sending date of the gift card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image80.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image80.png)

- The user can **preview **the gift card before adding it to the cart.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image91-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image91-2.png)

- The preview of the Template will appear.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image29-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image29-3.png)

- Add the Gift Card to the **Cart **page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image87-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image87-1.png)

- Add the Gift Card to the **Checkout **page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image15-11.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image15-11.png)

- Click on the **Place Order** button to purchase the Gift Card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image74.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image74.png)

#### Case 1 - If a user buys a gift card for himself

- After purchasing a Gift Card, the user will receive an email with the details. Click on the **Activate/Redeem** button to activate it.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image58-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image58-2.png)

- Go to the **My Account **page and navigate to the **Store Credits and Gift Cards **tab.
- All the Gift Cards purchased or gifted will appear. Click on the **Gift Card Code** to view the details.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image41-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image41-3.png)

- The **Gift Card **details will appear. Copy the **Gift Card code**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image12-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image12-3.png)

**PLEASE NOTE: The Gift Card Code will only work after the user activates the Gift Card sent via email.**

- Add an item to the cart and go to the **Cart** page. Then, click the **Have a Gift Card** option.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image78-5.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image78-5.png)

- Enter the **code**. Click on the **Apply** button to redeem the card.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image19-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image19-3.png)

- The amount of the Gift Card will be deducted from the subtotal.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image45-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image45-4.png)

- The Gift Card can also be redeemed on the **Checkout** page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image34-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image34-1.png)

- The user can use the amount of the **Gift Card **as a **Store Credit** amount. Just Copy the Gift Card Code and Paste in the **Add a Gift Card / Store Credit to your Balance** option.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image25-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image25-3.png)

- The **Gift Card **amount will be added to the **Store Credit **amount.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image85-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image85-1.png)

#### Case 2 - if a user buys a gift for someone

- The user will receive an email with the details of the received **Gift Card**. Click on the **Activate/Redeem** button to activate it.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image66-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image66-2.png)

- The user can now go to the** My Account page** and navigate to the **Store Credit and Gift Card tab**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image49-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image49-3.png)

-  Copy the **Gift Card **Code and paste it on the **Cart **or **Checkout **page to redeem.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image48-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image48-1.png)

### Manage Gift Cards

- All the gift card codes created after selling gift card products can be managed from the **WooCommerce Admin Dashboard** > **Marketing **> **Gift Cards**.
- All the gift cards created and sold will be listed here.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image68.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image68.png)

- Additionally, the admin can create a new gift card from this page by clicking the **Add New Gift Card** button.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image35-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image35-3.png)

- An **Add New Gift Card** screen will appear, allowing the admin to set details for the gift card, including **title**, **sender email**, **recipient email**, **gift value**, and **message**. The admin can also select a **date **to schedule the sending of the gift card and set its **expiry**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image53-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image53-1.png)

- When a gift card is opened, all its details will be displayed.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image54-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image54-2.png)

## Store Credits

Store credits function like coupons, enabling customers to purchase credits that are added to their store balance and can be used for future purchases. Store credits can also be issued as refunds, allowing customers to use them to buy other items in the store. Admins can manually adjust store credits based on specific needs.

### Adding a New Store Credits

- Go to **WordPress Admin Dashboard **> **Products **> **Add New.**

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image1-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image1-4.png)

- Add a **Name** and **Product description** as needed.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image89-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image89-2.png)

- Set a **Regular price** for the Store Credit.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image37-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image37-3.png)

- Select a** Product Type** as **Store Credits and Gift Cards** in the **Product Data** section.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image44-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image44-3.png)

- A new **Store Credits and Gift Card** tab will appear.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image27-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image27-3.png)

- Navigate to the **Store Credit and Gift Card **tab. Choose a **Store Credit **from the **Credit Type** option.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image86-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image86-2.png)

- In the **Store Credit Settings**, the admin can configure the following options:

- Set preset amounts for the gift card using “|” to separate each amount. For example: 10|20|30|40.
- Enable the **Custom Amount** option, allowing the admin to set a **minimum **and **maximum **amount for the custom amount users can purchase.
- Set an **Increment Amount** that increases the value when the user adjusts it with the increment button.
- Allow users to purchase store credit with coupons.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image55.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image55.png)

- Click on the **Publish **button to save the Store Credit.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image43-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image43-3.png)

#### Front End Impact

#### Buying Store Credit

- Login to your account.
- Go to the **Shop **page. The **Store Credit** will be displayed as a product.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image67-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image67-2.png)

- The user can purchase **store credit** by selecting a **preset **value or choosing the **custom **amount option to enter a desired amount within the specified range for store credit. Once done with entering the amount, click on the **Add to Cart** button.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image57-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image57-2.png)

- Proceed to the **Checkout **page. The Store Credit will be added to the **Checkout **page. Place the order to purchase your store credit.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image81-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image81-2.png)

### How to add Store Credit to the Balance

- Once the store credit is purchased, a user will receive a mail notifying them.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image50-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image50-4.png)

- Navigate to the **My Account** page and the **Store Credit and Gift Cards** tab. All the purchase store credits will be listed here. Copy the code and paste it into the Add a Gift Card / Store Credit to your balance.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image82-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image82-2.png)

- The store credit amount will be added to your Store credit balance.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image24-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image24-4.png)

- This store credit can be used by the user on the **Checkout **page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image83-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image83-2.png)

- The Store credit amount discount will be applied.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image2-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image2-3.png)

## Credit Logs

- For the Credit logs, Go to **WordPress Admin Dashboard **> **Tools **> **Credit Logs.**

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image20-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image20-1.png)

## Store Credit as a Coupon

- Store credits can also function as coupons and be individually created and sent to customers as coupons.
- Go to **WordPress Admin Dashboard** > **Marketing** > **Coupons** > **Add Coupon**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image9-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image9-3.png)

- An **Add new coupon** screen will appear. Add a **title **and **description **for the Coupon. Select the new coupon type, **Store Credits, in the coupon type options.**

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image4-7.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image4-7.png)

- Enter the **coupon amount**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image60-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image60-2.png)

- Next, navigate to the **Usage Restriction** tab and scroll to **Allowed Emails**. Enter the email addresses of users authorized to use this store credit coupon. This will limit the coupon's usage to specified users only.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image46-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image46-3.png)

**PLEASE NOTE: This field allows the admin to specify a list of email addresses that can be checked against when an order is placed. Separate each email with commas. You can also use an asterisk (*) as a wildcard to match parts of an email. For example, entering *@gmail.com will match any email with a `gmail.com` domain.**

- Click on the **Publish **button to add the coupon.

![](https://store.wpexperts.io/wp-content/uploads/2024/11/image16-3-1024x428.png)

### Front End Impact

- Login to your account.
- Add a product to the **cart **and navigate to the **Cart **page. Click on the **Add a Coupon**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image42-4.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image42-4.png)

- Enter the **Coupon Code** and click on the **Apply **button.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image47-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image47-2.png)

- The coupon will be redeemed, and the discount will be deducted from the subtotal amount.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image38-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image38-3.png)

### Adjust the Store Credit of a User

- The admin can manage user store credits directly from the backend. Go to the **WordPress Admin Dashboard **> **Users**. A Store Credit column will appear next to each user.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image52.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image52.png)

- Hover over the user's **Store Credit** to reveal the **Adjust** option, then click the **Adjust** button.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image13-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image13-2.png)

- An **Adjust Store Credit** popup will appear. Select the type of adjustment: **Increase Store Credits** or **Decrease Store Credit**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image79-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image79-3.png)

- Enter the **adjustment amount** and a **message**, then click the **Adjust** button to confirm.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image26-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image26-1.png)

- The user's store credit balance will be updated.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image7-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image7-1.png)

- This Store Credit adjustment activity will also be logged in the Credit Logs. Go to **WordPress Admin Dashboard** > **Tools **> **Credit Logs**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image90-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image90-3.png)

## Gift Cards and Store Credit as Refund

- The admin can issue refunds to customers via **Gift Card** or **Store Credit **options.
- Navigate to **WordPress Admin Dashboard **> **WooCommerce **> **Orders **> **Edit Order **>** Refund**.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image75-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image75-2.png)

- In the **Order Refund **section, select either **Refund as Gift Card** or **Refund as Store Credits** to complete the refund process.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image14-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image14-3.png)

**PLEASE NOTE: The refund procedure remains the same, with the refund being issued to the user via email as either a gift card code or a store credit coupon, which the customer can use for future purchases in the shop.**

- The refund activity code will also appear in the customer's **My Account** section.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image59-2-1024x929.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image59-2.png)

**PLEASE NOTE: The user will receive an email regarding the refund issued as a gift card or store credit. The gift card amount can only be redeemed once the user activates the card via the email link.**

## Settings

- For the general settings of **Store Credit and Gift Cards**, Go to **WordPress Admin Dashboard** > **WooCommerce **> **Settings **>** Store Credits and Gift Cards.**

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image72-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image72-2.png)

- **Show Gift Card on Cart Page**: Enables the gift card input field on the **cart **page. If checked (default), customers can enter a gift card code at **Cart **to receive a discount. The gift card section won’t appear on the cart page if unchecked.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image64.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image64.png)

- **Show Gift Card on Checkout Page**: Enables the gift card input field on the checkout page. When checked (default), customers can apply their gift card code directly on the checkout page. If used on the cart page, the discount will be displayed in the checkout pricing. If unchecked, this field will be hidden on the checkout page, allowing only store credit functionality.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image8-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image8-1.png)

- **Show Store Credit on Checkout Page**: Enables the store credit input on the checkout page. When checked (default), customers can apply store credit from their balance, deducting the entered amount from the total. The store credit balance will be updated when the order status is completed. The store credit option will not display on the checkout page when unchecked.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image3-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image3-3.png)

- **Show Store Credits to Customer**: Enables the store credit section on the customer’s **My Account** page. When checked (default), customers can manage and add credit using a gift card or store credit coupon. Store credit options and balance will not display in **My** **Accoun**t when unchecked.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image77-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image77-2.png)

- **Show Gift Card Preview**: Enables a gift card preview on the product page. When checked (default), customers can view the gift card before purchase, as it will appear to the recipient. When unchecked, the preview won’t display on the product page.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image36-3.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image36-3.png)

- **Restrict Gift Card with Coupon**: Controls whether customers can apply both a gift card and coupon simultaneously at checkout. When checked (default), gift cards and coupons cannot be combined. If unchecked, both discounts can be used together.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image76-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image76-1.png)

- **Restrict Store Credit with Coupon**: Controls whether store credit and coupon discounts can be combined at checkout. When checked (default), only one discount type can be used. If unchecked, store credit and coupons can be used together.

![](https://store.wpexperts.io/wp-content/uploads/2024/11/image63-1.png)

- **Restrict Store Credit with Gift Card**: Controls whether store credit and gift cards can be applied together at checkout. When checked (default), only one discount type can be used at a time. If unchecked, both store credit and gift cards may be applied together.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image51-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image51-2.png)

- **Allow Multiple Gift Cards: **This option allows users to use multiple Gift cards.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image73.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image73.png)

- The **Gift Card Pattern** settings allow the admin to customize the format of gift card codes generated by the plugin. The settings in this section include:

- **Number of Blocks**: Defines the number of alphanumeric blocks in the gift card code. Each block is separated by a dash (-). For example, a pattern like **11AB-2AHC-IP12-XZ21** has four blocks.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image65-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image65-2.png)

- **Number of Characters per Block**: Specifies how many alphanumeric characters each block should contain. For example, in** 11AB-2AHC-IP12**, each block has four characters.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image62.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image62.png)

- **Prefix (Optional)**: Allows the admin to add a fixed prefix to the beginning of each gift card code. The prefix appears before the alphanumeric blocks and is separated by a dash (-). For example, **GC-11AB-2AHC-IP12** has **GC **as a static prefix.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image61-2.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image61-2.png)

- **Preview**: Shows a live example of the code pattern based on the settings applied, displaying the structure with placeholder characters, like **XXXX**. The following snapshot visually previews the gift card pattern based on the customized settings.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image92.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image92.png)

## Emails

- Go to **WordPress Admin Dashboard** > **WooCommerce **> **Settings **> **Emails **for email templates for gift cards and store credits.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image5-1.png)](https://store.wpexperts.io/?attachment_id=26041)

- Click on the **Email Template** to edit the email.

[![](https://store.wpexperts.io/wp-content/uploads/2024/11/image6-1.png)](https://store.wpexperts.io/wp-content/uploads/2024/11/image6-1.png)
